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“Consumers still want a clear brand promise and offerings they value. What has changed is when—at what touch points—they are most open to influence, and how you can interact with them at those points. In the past, marketing strategies that put the lion’s share of
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Amazon has garnered a dominant market share with its online pricing strategy and showrooming. By understanding how your customers shop offline you identify opportunities for conversion from offline to online. Conversely the Brick and Mortar Stores are at risk with showrooming where consumers choose to browse items and buy online at lower prices.
Amazon Prime Members display stronger showrooming tendencies as it comes armed with free shipping and no minimum order requirement.

