• Facebook advertisers and Page owners can now share offers on the page with Offer Page Composer, where the visitors can view all the offers from an advertiser at a glance. The Offers can be advertised in Mobile News-Feed and New Feed for site visitors. Furthermore, Facebook now offers the flexibility of sharing offers that can be used online or In-Store.

    According to Facebook Business,  the new Offers update, boosted Maurice’s, an apparel Company, campaign ROI by 31 percent for a USD 15 Discount.

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    Launching a campaign with discounts that can be redeemed online with a common coupon code allows retailers to engage the most likely purchasers based on custom audiences and lookalike audiences.

    Taking response advertising a step further, Facebook is planning to launch, a customized or a personalized offer allowing retailers to offer deeper discounts at check-out.

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    With customized and personalized offers, retailers and brands can offer discounts for a segment of frequent purchasers, or high value customers. Personalizing the rewards can create a deeper engagement with the most loyal customers.

    Four Ways Brands Benefit from New And Improved Offers
    Increased Relevance 

    Visitors for a brand site often check Facebook page for a site prior to making a purchase and as per the study shared by Facebook IQ, for an electronic purchase there are a total of 201 visits to a Facebook page in 24 days. With the offers bookmark and offer page composer the target audience looking for product information can easily locate the relevant offers, prior to making a purchase.

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    With the new update,

    “Offers are automatically saved to the new Offers bookmark. People can review and access their saved Offers at any time by clicking on the bookmark, then redeem them on mobile, desktop or in-store (depending on what the advertiser has specified).”

    With the offers Bookmark as well as Offer Page Composer, the users can view all offers for a brand or business. 

    “The other way for businesses to share Offers is to post them directly on their Page through the Offer Page Composer. All posted Offers will be viewable by anyone visiting the Page. If someone has missed a posted Offer, they can click on the new, dedicated Offers tab to see all Offers posted by the business.”

     

    Personalized Offers

    Brands that are looking at retaining their best customers or acquiring new customers of similar profiles can pitch personalized offers based on behavior targeting. Customers that have availed an offer or purchased a high value product from you can be used as custom audiences. In case Brands wish to cross-sell a new product, a personalized offer can be used to target the audience behavior to attract and retain high value customers. Personalized offers in the users News Feed can help Brands retain their high value audience. Brands can also link a discount offer to a certain purchase value.

    Customized Offers

    Brands that are interested in targeting an audience segment can use the custom audience pixel to customize an offer to the most likely to convert audience.  By offering a Freebie or an additional price-off for a segment of buyers can make your brand stand out. Custom Audience pixel helps you retarget the audience, while conversion tracking pixel helps you analyze advertising performance and optimize bids for ads and audience that are most likely to convert.

    “After you’ve placed a Facebook conversion pixel on the page associated with your desired conversion action, our delivery model looks at data and then makes adjustments to your bid to serve ads to the people most likely to convert. For people who we predict are more likely to convert, we’ll bid more aggressively than for those who have a low conversion prediction. Advertisers are billed based on the number of impressions delivered to this audience“.

    Increased Conversion Rates

    Brands that use Dynamic Product ads, for retargeting or attracting new customers  Brands can combine an offer to increase the conversion rate.

    Tell us about the offers that work best for your business :

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    Thank you for your response. ✨

  • Holiday 2015 non-store retail sales grew 9 percent to a total of over USD 105 billion. Cyber Monday was the leading Sales day, the sixth year in a row, with more than USD 2.2 Billion spent on Desktop Computers alone. According to NRF, “Holiday sales in 2015 increased 3 percent to USD 626.1 billion — solid growth considering the unforeseen weather events across the country and an extreme deflationary retail environment.” NRF forecasted total growth, including online sales, of 3.7 percent.

    Adobe reported mobile devices accounted for about 25 percent of sales and 45 percent of visits to retail websites from Nov. 1-Dec. 22. According to MarketWatch, Adobe said online sales in 2015 holiday season were up 12.7% to $83 billion. More than 31 days during the period between Nov. 1 and Dec. 31 surpassed the $1 billion mark in sales, a record that exceeds 25 days in 2014. Online sales grew 56% year-over-year on Dec. 23, up to $920 million from $590 million in 2014. “It wasn’t until the very end of the season that we saw a significant surge in sales, which drove the 12.7% year-over-year growth,” said Tyler White, an analyst with the Adobe Digital Index. “Phone traffic exceeding desktop traffic some days was one of the drivers of that growth.” The buy-online-pick-up-in-store option was a growth driver in the week before Christmas. Adobe had forecast 11% overall growth for the season, White said.

    According to Marin, for the days between Black Friday and Cyber Monday, smartphone clicks grew by 87 percent YOY almost equaling desktop clicks. This reflects a dramatic increase compared to 2014 when smartphone clicks accounted for only 28 percent of all clicks.

    Clicks grew across smartphones, tablets, and desktops, with the large increase in smartphone click share being attributed to growing smartphone adoption. The increase in tablet and desktop clicks YoY shows that people are using their smartphones in addition to desktop and tablet devices, not instead of them.

    Marin saw similar trends across spend, with the ad spend share for mobile growing by 66 percent YoY.
    Overall ad spend for mobile was up 101 percent with spend doubling on both Google and Bing YoY.

    Cyber Monday beat Black Friday in terms of clicks and ad spends for both 2014 and 2015 with cost per click (CPC) prices markedly higher than any other day over the weekend.

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    Top Ten Tips for Planning Your Holiday Campaign 2016

    Decide on your campaign theme and core campaign idea.

    Start with analyzing the holiday data that is available to you from last year as well as Back To School campaign data. Highest priority is to make sure all budgets and metrics are aligned to factor in any changes in consumer behavior.

    Allocate budgets to optimize your campaigns across channels and devices with a single customer view. Key days are Thanksgiving, Cyber Monday, Black Friday and Christmas.

    According to an SEO firm,WPromote the best practice is to begin setting up heavily targeted paid ads, display (video/image ads) product listing ads, and remarketing ads in Google AdWords and Bing Ads at the earliest to coincide with seasonal days.

    Plan your Mobile engagement strategy. Optimize your every campaign for mobile, with mobile PLAs, a mobile website, and accurate device tracking set up in your analytics. In case you have an app then planning an app engagement campaign within your brand campaign can increase your conversions. Native Social Media Ads are important for Targeting Mobile users. Mobile App Promotion Ads can get your app installed and downloaded before the start of the holiday season.

    Develop content marketing and promotion initiatives as early as mid-October and launch content systematically during the downtime between holidays, instead of only in limited windows around the holidays themselves. Follow up your content marketing with Remarketing and Retargeting campaigns.

    Create holiday-optimized content, including an infographic or holiday gift guide, hosted on a website page instead of a blog, and leave it on the main site navigation until launch in order to get indexed in Google and start building equity as early as possible. This could improve CTR for holiday related terms.

    Embark on a campaign of social network posting about holiday gift guides, sales, wish lists, and other promotions as early as October but no later than the beginning of November; budget for paid/promoted social posts to increase visibility and audience reach, especially in the run-up to Thanksgiving.

    Set up a new email promotion workflow specifically for the holiday season based on what holiday products, promotions, or categories a user visits on your site.

    Personalize your promotions, in particular, mobile, social and email promotions; tailor specific offers to customers’ needs to increase CTRs and conversions and turn mobile, email and social channels into huge revenue generators. Look for the mobile moments that are right for promoting your offers with push messaging campaigns. Create a Follow through marketing plan to optimize ROI from your campaigns, by analyzing reasons for cart abandons and setting a remarketing or an email marketing campaign.

  • Online retail sales increased by 26 percent over Black Friday and Thanksgiving in 2015 YOY. Mobile accounted for nearly 60 percent of search traffic and 40 percent of online sales for Thanksgiving and Black Friday weekend. Transactions peaked on Cyber Monday, which continued to be the biggest online shopping day of the season. Online sales for that day grew by 17.8 percent year-over-year. On Black Friday Smartphones accounted for 44.7 percent of all online traffic, 3.5X that of tablets at 12.5 percent. Smartphones surpassed tablets in sales, driving 20.6 percent of online sales (up nearly 75 percent over 2014) versus tablets at 15.5 percent.

    According to a report by IBM Watson, for Holiday Season 2015, here are five charts that marketer’s need to look at:

    Cyber Monday continued to be the biggest online sales day, ringing in 17.8 percent higher sales than 2014. Cyber Monday sales were 25.5 percent higher than Black Friday online retail sales.

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    Cyber Monday outpaced Black Friday and Thanksgiving as shoppers continued to cash-in on deals later in the evening.

    While Cyber Monday continues to be the biggest online shopping day of the year, Thanksgiving and Black Friday grew at a faster pace.

    • Thanksgiving online sales grew by 26 percent with 40 percent of all online sales generated by mobile devices.
    • Black Friday online sales grew by 21.5 percent with 36.2 percent of all online sales generated by mobile devices.
    • Cyber Monday online sales grew by 17.8 percent with 27.6 percent of all online sales generated by mobile devices.

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    Desktop traffic was 47.5 percent of all online traffic for November and December combined compared to 54.8 percent for the same period in 2014. Similarly, desktop sales represented 69 percent of all online sales compared to 77.3 percent in 2014. Smartphones continued to increase in their share of traffic and Online sales.

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    Among the operating systems, iOS and Android grew at roughly the same pace year-over-year in percentage sales and traffic.

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    Among the operating systems, iOS outpaced Android in many online shopping metrics, however Android had slightly higher average page views per session in addition to a better bounce rate.

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  • According to AOL Advertising research for over 55,000 social interactions, there are eight different moments that define the content experience. Comprised of four different elements-Motivation, Emotion, Outcome and Topic, the eight different moments are the one that:

    Inspire – Looking for fresh ideas, Impart Knowledge – Staying Updated, Lead To Discovery – Seeking answers or advice, Provide Comfort – Seeking assurance or Insight, Feel Good– Feeling relaxed, Entertain and Social Sharing.

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    Using these different moments  content experience offered by Brands can engage audiences through the buyer journey. For a meaningful content experience, Brands can create buzz for their products by linking it to an event and generating engagement with their presence at the event. Going a step further, Brands can create the content path for their consumers that can have an impact on brand performance throughout the funnel. Alexander Wang has gone a step further in the content journey rolling out different brand activation strategy for brands with a Pop-Up Truck for Adidas Originals and a Pop-In Online activation for Nordstrom.

    Raising Awareness

    Social Media Posts and Video on YouTube can raise awareness for new products that are linked to an event. Though the direct audience for an event may be limited in reach,   brands at an event can reach audiences that engage or follow the event conversation.

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    In a recent partnership of Adidas Originals and Alexander Wang, Alexander Wang announced a new look designed to make designer sportswear. Taking the look to a new level, Alexander Wang’s stark line up imbibes the fashion forward feel to Adidas’ sporting gear line-up. The activation is a Pop Up Truck where the users can follow the story on Snapchat and call to find out the next stop for the truck.

    Connecting with the generation, Adidas Originals has curated the collection on Instagram and the blog on  Tumblr, with posts that showcase the look in visual posts.

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    Alexander Wang’s Twitter account posts further build on the look, with a Lookbook that captures the trends that are available in stores. Cross-promoting the event and launch of the new collection with Alexander Wang’s social media account, Adidas Originals has reached the social media followers of the designer.

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    Increasing Engagement

    Nordstrom has showcased the work of Alexander Wang, with a Pop-In shop on Nordstrom, with posts on Instagram account that promotes the runway look for NYFW. The Pop-In Shop is a month-long fare that is curated by Olivia Kim, VP of Creative Projects for Nordstrom.

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    According to Yahoo News, “The collaboration will launch in nine stores as well as on nordstrom.com/pop, bringing items from the designer’s various product categories together for a more global look at his work. The store already carries Wang’s women’s wear, shoes, accessories, and handbags.

    Among the items, Wang designed specifically for Pop-In@Nordstrom are sets of shot glasses, gold-plated dice, playing cards, an inflatable unicorn pool toy, a domino set and more.” Asides from creating the partnership that is likely to engage Nordstrom fans, the products are best likely to enhance the style statement with unusual products such as the gold-plated dice. Furthermore, there is an exclusive Pop-In Bag from Alexander Wang on the purchase.

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    Takeaways For Brands and Advertisers

    By defining moments that are most likely to inspire and help audiences stay updated, Brands can identify the right partnerships for an event that the audiences are likely to follow.

    Creative that gets audiences to react serves as a motivation for audiences to engage and interact with the brand with an emotion. This leads to greater social sharing and amplification of the brand’s message.

    Using a Topic that is popular with the target audiences can give brands and audiences the required connect to share their reactions on social media.

    Brand Activations that are Online and Offline, increase the chance of interaction, creating moments of Feel Good, reassurance and seeking comfort. Giving an incentive with a CTA is likely to increase campaign efficacy.

    Conclusion

    Defining moments for the content journey with a popular topic  can generate required interactions and engagement while raising awareness, for Brands prior to a campaign launch, over and above Content goals such as Referral links, CTR, Impressions and Social Media Shares. The required engagement can further Brand Performance for the defined metrics such as Purchase Intent and Recommendation Intent. 

     

     

     

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