Target has recently launched a loyalty program with its “Brick and Mobile” strategy, in an App Red Perks that rewards you for earning Loyalty points linked to a purchase, upon scanning a Barcode. According to mobile Commerce Daily, The program is being tested in the Raleigh-Durham area of North Carolina and is available by invitation only.The unique feature of the app is that the user earns 10 points for every dollar spend .Upon reaching a 5000 point threshold the user can avail a 5 percent discount on the next purchase. Redperks is a Loyalty feature that rewards customers upon achieve a certain threshold level thereby driving Loyalty for the store and offering a cash discount as opposed to the store merchandise.
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With the rising influence of digital – online and mobile interaction on offline shopping behavior, retailers are looking at ways to increasingly weave the mobile shopper journey in the retail experiences they seek to provide. According to Media Post one of the retailers that has found success by integrating digital behavior with location-based services is Walgreens.
The Walgreens App is used by an estimated 55 percent of consumers while roaming the drugstore chain’s aisles. In addition to supporting its 100 million-member Balance Rewards loyalty program, Walgreens is testing iBeacon technology at some of its New York stores, and found that those who are targeted by iBeacon are more than 16 times more likely to use its app in-stores, which in turn increases basket size.
According to Flurry Analytics, time spent on retail apps represents 86 percent of time spent on the Mobile web. -
When Paul forgets his jacket on a brisk day, @jennyslate helps warm him up. #SpringIsWeird http://t.co/YtQfX4jwgohttps://t.co/JobkGbBdxR
— Gap (@Gap) March 11, 2015
Twitter Player Card allows businesses to use video or audio within their tweets. The advertiser or the business can upload a link or upload a video or audio player to the Tweet so that it will play easily for the person that is viewing it. This card makes it simple for people to view or hear the information and the Ad.
The Tweet can then be promoted with Tailored Audiences to reach the customers who have shown interest in your product or business.
The retailer may then use this list of Twitter ID’s to create a tailored audience through an ads partner, or use Promoted Tweets, Promoted Trends or a Promoted Account and engage the site visitors with Video Advertising.
To create an experience for the Targeted customers, you can further optimize conversions by customizing the Landing Page, as seen for Gap where the Video on the landing page is backed by the Product Feed that allows users to shop the look.
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According to a report, Brands are increasingly taking to Visual Social Networks. A research where 250 brands were tracked, found, brands posted an average of 9.3 times per week on Instagram and 8.8 times on Facebook in the fourth quarter of 2014.
As it is true for digital campaigns, visuals and messaging that is fun gets liked and engaged with, the content strategy that encourages audiences to find out more is seen to be more engaging and fun.
Here are some principles for creating a winning creative strategy for the Mobile Retail shopper, shared by John Boiler, Founder of 72andSunny, which can help in guiding your Social Media Campaigns.
Keep it simple. Nobody on a mobile device is looking for a five-click-deep, down-the-rabbit-hole experience. People are looking for a quick hit of information, guidance, inspiration, or fun. Respect folks’ time by feeding their needs. Plan your mobile, experiential doohickey accordingly.
Keep it fun. One advantage of an always-on, always-with-you device is that it can offer a different, complementary experience to what you’d get in a retail store—at exactly the moment you want or need it. There are tons of apps and sites that can help you find an item or a deal. Being able to add a fun twist or element of discovery along the way is the holy grail for these apps.
Keep it going. Before investing in development, think about the shelf life of the platform. Will it offer customers a consistently rewarding experience? Can it scale into a real business or brand driver over time? One-and-done experiences can be expensive and confusing for consumers, ultimately costing you their trust.






